Let’s work together

FAQs

  • We are open Monday – Friday, 9am to 5.30pm, excluding bank holidays. Whether the team member that you need is in the office or working from home, we are contactable on the same phone numbers and email addresses that you ordinarily use for us.

  • At Bakerley Heights we understand that some businesses may experience disruption during the current period. Please let us know us as soon as possible if you experience any business interruption or personal difficulties so that we can prepare and do all we can to assist you.

  • We can make arrangements for you to drop off documents to our office via our office letterbox which is emptied at regular intervals. If you do need to drop a large delivery during office open hours, please contact your Rouse Representative directly to ensure we are on hand to collect it. We also encourage clients to use our online file sharing platform and portal if you are able to send these electronically to us instead (see further details below).

  • We would be pleased to discuss your extra requirements and how we can assist. Please contact your relationship partner or manager in the first instance and they will then provide a quotation for your approval.

  • We outy have close working relationships with many professional contacts and advisors. We would be happy to introduce them to you where you require their services. Please contact your relationship partner or manager who can arrange an introduction.

  • Please arrange your meeting with your contact/s and let them know if you have a preference between video conferencing platforms.